For the purposes of the General Data Protection Regulation (“GDPR”) in the Europe Union, and other data protection laws applicable throughout the world, the data controller is IndustryMasters Limited, Suite 5, Valley Towers, Triq il- Wied, Birkirkara BKR 9022 Malta, Company Registration Number C76444 Malta.
Information we may collect about you
Your personal data is collected, retained and processed subject to, and in accordance with, the requirements of the GDPR.
We may collect personal data that includes: full name, contact information including email address and mailing address, telephone number, billing information including debit card information and postcode. We may also collect preferences and interests, IP address and other information relevant to customer surveys.
Users can refuse to supply personal information, although should note it may prevent them from engaging in certain Site related activities.
We may collect and process the following information about you:
– Information you provide when you use or register for learn.industrymasters.com (the Site).
– Information provided if you contact us by email, contact form, telephone or writing. We may keep a copy of the correspondence.
– Information provided when Users subscribe to newsletters, respond to surveys, or take part in other features or services we make available on the Site.
– A transaction history of all activity made on the Site, including transaction history.
– Details of your visits to the Site and the pages you access.
IP Address and cookies
We may collect non-personal identification information about Users when they interact with our Site from their computer or mobile device. Non-personal identification information may include the IP address, browser name, type of device and other technical information about the Users means of connection to our Site, such as the operating system and the Internet service provider.
Retention of your Information
We take appropriate measures to ensure that the information collected from our Users is kept only for so long as is necessary for the purposes for which it was collected. You are able to update your information anytime in your Account settings to ensure that the information we hold for you is accurate.
We protect your data by adopting appropriate collection, storage and processing practices as well as high security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
How we use collected information
We may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users (as a group) use the services and resources provided on our Site.
– To improve our site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
– To send Users information they have agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send the User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Disclosure of your personal information
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers.
We may use third party service providers to help us operate our business and the Site where sharing of User data is necessary. The information we provide is only what is necessary, and it will always be under our direction and control. This may include payment processing information and age verification processes necessary for Users to use the services of the Site.
IndustryMasters Limited may be obliged to provide Personal Information to the applicable regulator about you and your account pursuant to laws and regulations, including, but not limited to, details of: Users breaching the Website terms and conditions, persons gambling or attempting to gamble when under 18 years of age, Users that have self-excluded, Users who contravene our responsible gambling policy, Users engaging in suspicious transactions or suspected to be engaging in money laundering or fraud, Users colluding or suspected of collusions, and Users who register a dispute with the applicable regulator.
We will only share your information for marketing purposes when we have your express permission to do so.
We will send you offers and information only if you have given your consent for us to do so, in which case we may contact you via email, post, SMS, online or via the app about our products and services. Please be assured that we do not use any sensitive information we hold about you for marketing-related purposes.
We provide these services to tell you about products and services that may be of interest to you, and we try to tailor the offers and information we send out to suit you. If you do not wish to receive any information about existing and new services, products, competitions, prizes and offers from IndustryMasters, you can tell us not to contact you for marketing purposes at initial registration, by contacting customer support, or by clicking the unsubscribe link in any marketing email sent to you. To stop receiving Push Notifications via the app, you can disable this anytime in your phone’s settings.
Your rights under GDPR
Right of access
The GDPR gives Users the right to access information held about them. If you wish to exercise this request, please do so in writing to firstname.lastname@example.org.
Any access request shall be subject to you providing acceptable proof of identification. If we are processing your personal data, we will provide you with a copy of that personal data.
Right of rectification
You are entitled to have your personal data rectified if it is incorrect or incomplete. Please help us help you by keeping your information up to date and letting us know if there are any errors we hold about you. You can update your information under Your Account, or you can exercise this request in writing to email@example.com.
Right to erasure (or “the right to be forgotten”)
You have the right to have your personal data erased and to prevent processing in specific circumstances. If you wish to exercise this request, please do so in writing to firstname.lastname@example.org.
Right to restrict processing
In some circumstances, you may have the right to restrict us from processing your personal data, (particularly when the accuracy of the information is contested by you), allowing a period to verify the accuracy of the data.
Right to withdraw your consent
In some circumstances, we must have your consent before we contact you. You have the right to withdraw your consent. If you wish to exercise this request, please do so in writing to email@example.com.
Right to object
In certain circumstances you have the right to object to us processing your information. If you wish to exercise this request, please do so in writing to firstname.lastname@example.org. Please note that depending on the circumstance you object to, we our services may no longer be available to you and as such your account will be closed.
Rights related to automated decision making and profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affect you, as long as the decision is not necessary for entering into, or the performance of, a contract between you and us; or is not based on your explicit consent.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, to enforce your rights, as specified above. You can find details on how to do this on the UK information Commissioner’s Office (ICO) website at https://ico.org.uk/concerns/.
Links to other websites
Our website offers links to many third-party websites. We are not responsible for the accuracy or efficiency of the information or data policies or procedures of these third parties. If you access these sites using the links provided on our website, you should satisfy yourself as to the relevant data policies in effect on these sites.
Your acceptance of these terms